How to Contact Us

  • June 2021: - Our Ask A Librarian service is available during Library hours, and online answers will be available during the following times:

Monday 2-7pm
Tuesday-Friday 12-5pm

 Type your question in the chat box below if we're online, and we'll try to answer your question as soon as possible!


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If chat is unavailable and you have a question about your account or need help from a librarian, please send an email to If you have questions about your account, need reference help, or for any other questions please send an email to We are returning emails Monday-Saturday, usually within 24 hours.

  • If you are calling to schedule a hold or pickup, call (510) 747-7740 during the following hours only (we will not be answering phones at other times):
  • Monday 2-7pm
  • Tuesday-Friday 12pm-5pm